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1 yr ad free still getting ads

Comentários

4 comentários

  • etermax

    Hello Stephanie Williams! Thank you for reporting this situation, we are very sorry about what happened. We would like to let you know that when you purchase de no-ads offer, you will still be able to choose to watch advertisement in order to access certain rewards in the application, such as second chances. After analyzing your account, we have been able to identify your purchase and several events indicating that you've been able to access video rewards. In case you are still seeing ads after your turns in Classic mode, for example, we would appreciate if you would contact our Support team providing screenshots at triviacrack.help@etermax.com. We apologize for any inconvenience this may have caused you. Have a great day! 

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  • Lloyd

    Just like the ads that now appear after you have completed a round of play in Classic mode. Once is bad enough, but now we seem to get a second after we reject the wheel spin. I know this is so they get paid for extra views of the videos that sponsor the website, but thats gotten old fast. Let's do away with that. 

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  • Cindy Skinner

    I agree with the above responses. I paid for the ad-free game but I’m ready to delete my account because of all the Trivia Crack special offers! They are slowing me down and driving me crazy. I would pay a few extra dollars to get rid of all those special offers! No, I do not want to spend $44 or $19 for extra coins or whatever. Is there a way to get rid of all of the Trivia Crack offers and such? I really enjoy this game but all of the pop up offers are getting a bit much for me.

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  • etermax

    Hello, Cindy Skinner! We truly appreciate your feedback regarding the offer Pop-ups, we understand they can sometimes be frustrating. We will certainly take your comment into consideration for future updates of the app. Your opinion is extremely important to us, since it allows us to continue improving the game and the experience of all users. Thanks again for your comment! Have an excellent day! 

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