Retry not working

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3 commentaires

  • etermax

    Hello Pat O'Connell! Thank you for reporting this situation through this Forum. In order to fix the issue we recommend that you take the following steps: First, force close the app and then re-open it. Then, restart your device. Lastly, uninstall the app and then re-install it. Please let us know if the problem persists after taking these steps. We apologize for any inconvenience caused. We wish you a great day!

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  • Pat O'Connell

    Tried all the above. Uninstalled, and reinstalled twice, from the App store. Still not working.

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  • etermax

    Hello Pat O'Connell´! Thank you for letting us know this problem persists. We have sent you an email in order to obtain further information to continue analyzing the situation and help you have this resolved. We look forward to your response. Thank you for your patience and understanding. Have a wonderful day! 

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