Triviathon missions

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22 commentaires

  • Lauren Nagel

    Mine too 😡 hopefully someone responds!

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  • Kathleen Good

    Mine have too for almost a week....

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  • Catali76

    My missions have disappeared on trivia thought but almost a week now. It is getting very frustrating. I am missing out on the ranking As I am not able to accumulate points.

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  • Catali76

    Trivia crack said they were working on it. The problem isn't fixed yet.

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  • etermax

    Hello guys, thank you so much for reporting this issue with Triviathon mission. We will look into this situation to be able to fix it as soon as possible, we apologize for any inconvenients this may have caused you. We hope you have a great day!

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  • Mike

    My triviathon button is there and I can play but there is a red circled 1 as though there is a mission to get a reward. When I enter the game there is no mission.  Btw, I’m playing the ad free version on iOS 13.3.

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  • Cintiaedutra

    Same here- it’s been over a week and still not fixed. Especially frustrating when announce they will refresh missions every 3 hours today, and I can’t participate!!!

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  • Catali76

    I am also extremely frustrated about this. It makes me not want to play Trivia Crack! I’m hoping that they can fix it soon and maybe compensate us in someway

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  • Mike

    Curious how this problem only affects some people. I’ve deleted and reinstalled the game without success so it’s part of my individual configuration. Maybe punishment from Etermax for reporting so many questions.

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  • Lauren Nagel

    I’m about over it! Been weeks now.

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  • etermax

    Hello guys! Thank you so much for reporting your situations here! We’d like for you to know that we are currently working to provide a solution to the issue with the Triviathon’s missions. We’d encourage for you to reach out to us directly through our Support Center contact form to be able to work on each particular problems you guys are having, and to be able to compensate for the inconveniences caused, for which, we offer our most sincere apologies. Have a great day!

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  • Cintiaedutra

    What is the support contact? Can you please be direct and give us number to call or email- on this string

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  • Lauren Nagel

    Don’t bother! Didn’t get anything out of contacting them. Just let me know they are working on it... that was over a week ago.

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  • Mccartor6

    You say you’ve been working on this for 2 months? Mine disappeared yesterday. Shows there’s a game ready to play but there’s nothing there. Really shouldn’t take this long to fix! We’re losing points and rankings!!!!

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  • Lauren Nagel

    STILL NOT WORKING. THREE MONTHS NOW. I have lost many of points and about to stop playing my favorite game. Don’t understand why it works for my husband and not me?

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  • Catali76

    My TRIVIATHON missions are also still not working for the last 3+ months.
    Trivia crack does not even answer my recent inquiries. All I get is the automated response. I guess they don’t care about the people that don’t have the missions.

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  • etermax

    Hello guys! Thank you so much for letting us know about your situations here! We appreciate you sharing your concerns. We understand the situation with the Triviathon missions has become very bothersome. For several of our users experiencing this problem, it had been resolved in the latest game update. However, several others, started having the issue in the new update and for others it was never resolved. We are currently reporting those cases to our Developers in order to investigate and analyse their accounts specifically and have this resolved for everyone. Catali76, we have not given you an automated response, all of the emails we receive are reviewed personally by our staff, we have reported your account and it is being worked on. We sincerely apologize to you guys, we will be making improvements very shortly. We wish you have a great day!

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  • Lauren Nagel

    Very sad that 3 months is “shortly.” Also not offering anything to make up for the 500 ranking points we could be getting. I used to spend money on this game - never again. Sad that paying customers aren’t worth trying to accommodate anything.

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  • etermax

    Hello Lauren, we have reached out to you in order to treat your particular situation. Bear in mind, we have already reported your account to our Developers team. We will be awaiting your response to our e-mail. We apologize for any inconveniences this may have caused you. We wish you have a wonderful day!!

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  • Bill Wright

    Now my missions disappeared in triviathon.
    I have deleted the app and reinstalled, twice, To no avail. I thought it just needed a cycle to reset but I’ve gone through 2 cycles and on a third with no mission.
    Last Sunday, today is Friday, I was rushing to try to get my mission before it timed out. I was playing a mission when it timed out and when I finished, not only did I not get the reward but missions disappeared altogether. the button/bar to click on to go to triviathon still shows “reward 2500” so I can only assume that missions are still “a thing.”

    I can only assume you fixed the problem for the others as they stopped complaining.
    what do I do?

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  • Lauren Nagel

    Stopped complaining because they can’t fix them 😭

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  • Lisa Ann

    Mine have been missing for over 4 months and with no answers. I've quit playing. Also, I noticed the gems are now up to 30 in order to buy new cards when originally it started at 9 right and they just keep going up. It's a waste of time trying to get any issues fixed in my opinion

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