Won Survival, but didn't receive rewards.

Anna Lissa Cruz

• 15 novembre 2019 06:57

I was first place, and when my Survival tournament ended, I was presented with the "Collect" button to collect my reward of 15000 coin, 400 tickets and 3 green checkmarks. However I didn't receive them. Can this be fixed?

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  Diana Fawcett

  • 15 novembre 2019 07:13

  The same thing happened to me. How will this be resolved and will we receive our rewards?

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  Loide Di Carlo

  • 15 novembre 2019 11:53

  Me too.... I didn't receive my rewards

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  Amanda Stovall

  • 15 novembre 2019 13:35

  Same here! I wondered if it happened to anyone else! Is there any response yet on compensating us for the rewards we should’ve collected??

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  Jimmy Bartlett

  • 15 novembre 2019 14:28

  Me too. I posted it in the forum a few hours ago. Now I see that I’m not the only one !

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  Sally Daly

  • 15 novembre 2019 15:42

  Me too happened this morning

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  Ellen Zitzlsperger

  • 15 novembre 2019 20:49

  And I am also missing the rewards.

  I am also missing the rewards.

  To

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  Rob Williamson

  • 16 novembre 2019 06:14

  Same for me. Won and got no power ups. Maybe no coins either, I didn’t pay attention.

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  Diana Fawcett

  • 17 novembre 2019 21:18

  Anybody get a response or rewards?

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  Anna Lissa Cruz

  • 18 novembre 2019 14:19

  No, not me. Haven't heard a thing

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  etermax

  • 19 novembre 2019 14:06

  Hi all! Thank you for reporting this issue. We have been having some trouble with rewards in the Survival Mode, so it is possible that you haven’t received your reward even after winning. We have now managed to fix this issue and you will be receiving your rewards in the next few days.
  We apologize for any inconvenience this may have caused. Have a great day!

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  Jimmy Bartlett

  • 20 novembre 2019 13:15

  I appear to have received my rewards. Thanks.

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