What can I do if a question I suggested is still pending?
We receive inquiries about suggested questions that take a long time to get approved on a daily basis. Even tough users are the ones who approve and reject the questions, sometimes the process might still take a while. It will depend on how many users are willing to vote and collaborate with the community.
Given this situation we have decided, together with Willy, to create this space so you can let us know if you have questions pending approval.
How can you do it? It’s easy! Just enter your user name and the number of suggested questions that are still on the waiting list.
Once we have that information, we will contact our Content Department, so they can prioritize your questions.
Once again, thanks for your effort!
This is what makes our community great.
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Hi ! User ID : coco comninos. The question is in german. The very same question in spanish has been approved ( although I have not seen it yet in the game ). And again the same question in french has been rejected as a repeated one which cannot be. Translations in french have all been approved but none of the 31 in german have even been shown to the community.
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ericfields05 - Two questions. First, yesterday 5/12 the same 40 or 50 questions kept repeating throughout the day. Is there a glitch with the app? Secondly, I get rejected for "question is repeated" when I see numerous repeat questions. Yesterday alone, I saw "How many cookies are in a baker's dozen" question at least 8 times and in several categories including science, entertainment, history and geography. Can someone explain why this happens? It seems pretty arbitrary to me.
Lastly, why are there so many questions about flags? Who knows the flag for all 170+ countries, 50 states and thousands of cities?
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Hello Eric! Thank you so much for letting us know of your concerns. We are currently investigating on the issue with the questions repeating, we will be working with our Team to have it solved as soon as possible. With regards to your suggested questions, we have researched our database and approved them all. You will be able to see them in the game now! We apologize for all inconveniences caused. We appreciate your collaboration with the community! We wish you have a wonderful day!
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Hello Monroefan Thank you so much for letting us know of your pending questions! We looked into the Question Factory database and have been able to approve several of them. You will be able to track this progress by accessing the Factory in the game from your device. We apologize for any inconveniences this may have caused you. We appreciate your contribution! Have a wonderful day and stay safe!
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ericfields05 - I have 84 questions under "The Waiting for Approval" tab, some of them have been sitting in the que for months possibly years and haven't received one review. Can you shuffle them so they at least get in the que to be reviewed. Also too many questions are making it through the vetting process with spelling and capitalization errors, it's embarrassing. I hope someone will take the time to look into my concerns.
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judishevlin
My issue is that I cannot edit my questions after they are rejected, but are still in the 7 day window. I make corrections, but the only thing that shows on my screen is "forward" in the upper right hand corner. I click on that but the question never updates/changes for me. What am I doing wrong? I am starting to recognize how NOT to write questions. A "repeat question" is just that... a question that has been asked before, even though you give different answers. An example of that would be, "What is the correct spelling?" Automatic rejection - no matter the answers! Anyway if I could find out how to actually edit successfully, I would be a happier camper! Thanks!! -
Hello R Eric Fields and Judi Shevlin, thank you so much for your comments and your suggested questions, we appreciate your contribution. R. Eric, we have approved of your questions under "waiting for approval", you will be able to see those active in the game from now on. Judi, unfortunately, editing your suggested questions is currently unavailable. We encourage for you to re-submit the question, and we will take your comments into account with regards to the editing possibilities within the Question Factory. We apologize for any inconvenience this may have caused you. We wish you both have a great day!
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Hello again Judi Shevlin! Thank you for your contribution, Judi! We have approved of your pending questions. You will be able to track this progress from the Question Factory in your application. Thank you so much!! Have a wonderful day!
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ericfields05 - Why are my questions under "Waiting For Approval" not being considered. There are questions that I have seen in the "rate questions" that have circulated continuously for over a month which is difficult for me to understand because of my questions that have been rejected, circulated for less than a week. I've asked before and no response so i'll ask again, can some of my questions be moved to the "rate questions" phase or at least looked at by someone?
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judishevlin - I have several questions waiting for approval that have yet not started through the rating system. How can I get them rated? Also, how many "this question should not be in the game" votes does one get on a single question before it is rejected? Seems to be just once (to me.) Can't figure this system out sometimes! I'm sooo anxious for the new promised filters in the Question Factory 😃😍 Thank you!!
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Here's hoping a filter in the "Question Factory" can go in that actually puts "all of the above" answers in the #4 answer slot automatically. Also a spell check would be awesome! I know the team is working on the filters now, I'm just anxious for them to be in place. Thanks guys!!
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Also would love to see a "delete" button. I sometimes go back to my questions, and decide to write some in a different way. But we do not have the option of deleting any old questions, so the only option is to rewrite it, and hope the original question will be knocked out of contention for being a "repeated question." Thanks very much!
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Hello again! Still have a bunch of good questions sitting there, neglected and ignored! Could you push some more through for me? I have 32 waiting for approval and 30 that were rejected for not enough likes (but I don't think they were ever seen in order to receive likes).
Thank you! -
ericfields05 - I have over 100 questions that have not been reviewed (not one rating), most of them have been in the "Waiting for approval" tab for months. Meanwhile questions continued to be approved that have spelling errors, obvious answers, or none of the above as an answer choice. I think I write really good questions that deserved to at be looked at by someone. I would appreciate it if someone could either get back with me, look at my questions, or release them to the "ratings" tab.
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ericfields05 - This is my 3rd or 4th time requesting that someone please check to see why my questions are not being added to be rated, some have sat for almost a year waiting to be moved to the ratings. Also I have 2 questions that were rejected for "offensive content" yet I do not see anything offensive about either.
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I’m cross postin just for due diligence... I’ve posted on this thread before but due to lack of meaningful response from Etermax, I made a separate post in hopes it will help all of us. I sincerely doubt it, but I had some downtime this morning so I decided it was worth a try:
“I just want to make sure that I understand the current system correctly: To earn achievement credits for suggesting questions, the questions must be approved; however, Etermax is completely unwilling to make sure that the questions are rated and graded fairly. They insist upon 85% community approval and yet The community rejects questions simply because they get it wrong. They’ll cite the reason as a repeat, meanwhile we are all forced to answer numerous daily repeat questions about the coronavirus originating in China (which is actually pretty racist and has no significance ), Machu Picchu, how to spell Elementary words like television and are constantly confronted with misspellings and wrong answers. How are these questions getting through and my Questions that are unique and spelled correctly are rejected? The questions in this game are becoming so low quality and ridiculous And your refusal to actually pay people to curate community questions and approve them based on merit, correctness, correct grammar & spelling is just making it worse. I guarantee somebody’s gonna come along with a cookie cutter answer for me but I’m not interested. There are plenty of trivia games out there that actually care about trivia and don’t set the players up to fail by giving them tasks like achievement badges that they cannot ever possibly earn.
This is extremely frustrating for everybody and people have been making the same complaints for so long and yet Etermax does nothing to fix the situation. It took me more than one year to earn my first badge for suggesting questions, there are 3 more to go, and I can’t get my questions rated, or rated fairly, to continue.. What is the point? (I’d also like something to do with my 6000 gems that you keep giving for prizes even though you abandoned the machines and would like for that stupid pet that I have to feed twice a day with cookies that you make so hard to win— I won a dozen games in classic mode yesterday and still did not get five cookies to feed my pet — but those are posts for another time & place.) Right now I would just like for somebody to review and approve my questions and do so fairly based on merit. If things don’t change I’m definitely quitting this game, which kind of sucks because I actually paid for a premium membership but, as I said, I’m fed up.”
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Hello R Eric Fields! Thank you so much for your comment, we would like to let you know we have approved of your suggested questions and we are currently investigating the situation you are reporting here. We apologize for all inconvenience this may have generated. We hope you have a great day!
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Ericfields05 - I'm sorry but my suggested questions still have not been approved. I have 364 pending and I have 2 that was rejected for "offensive content" but it's nothing offensive about the question. I also agree with everything TantraFlower said in the comments above
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Hello Becky Charlton! Thank you so much for letting us know, we have approved of your pending suggestions. We appreciate your contribution to the game. You will be able to track the current status of your suggestions by accessing the Question Factory from the application´s menu. Thank you! We wish you have a great day!
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