What can I do if a question I suggested is still pending?
We receive inquiries about suggested questions that take a long time to get approved on a daily basis. Even tough users are the ones who approve and reject the questions, sometimes the process might still take a while. It will depend on how many users are willing to vote and collaborate with the community.
Given this situation we have decided, together with Willy, to create this space so you can let us know if you have questions pending approval.
How can you do it? It’s easy! Just enter your user name and the number of suggested questions that are still on the waiting list.
Once we have that information, we will contact our Content Department, so they can prioritize your questions.
Once again, thanks for your effort!
This is what makes our community great.
-
I see there’s a new procedure for question approval. Cool! I have 388 in the game and 630 pending questions. Recently, nothing I’ve written has been voted on which now makes sense due to new procedure. Please ask Willy to check out my recent submissions. My username is @dantegolio. Thank you!
-
Hey Victoria! Thanks for reporting this situation. After analyzing your pending questions, we can confirm that some were approved. The other ones are still in time to be approved by other members of the community, for that reason, at the moment we dont have the possibility to approve them on our end. Hope to see you around here again!
-
Hey Dante! Thanks for the update. Willy told us that he analyzed your questions and approved some of them. As we told Victoria, some questions are still in time to be voted by other users, and therefore to get approved. Please be patient, your questions will eventually be approved. Thanks for understanding!
-
Hello everyone! Thank you for writing. We got in touch with Willy and asked him to look out for your suggested questions. We have a great relationship with him, so we really think he’ll get on it as soon as possible. Please pay attention as they can either be approved or disapproved soon. Thank you for helping out with the game and being part of the community. Have a great day!
-
Hey guys! Thanks for your comments. We want you to know that Willy is already checking your suggested questions. Dante, please tell your friend not to be shy and encourage him to reach out to us, we won’t bite! Coco: we want you to know that we have already spoken to Willy and told him not to be lazy and dig out his French to check your questions too. Regarding the translations, remember they can only be approved by users. Stay tuned, we will contact you soon! Have a great day!
-
Hello Stefano, our apologies for the late response. Upon analysing your suggested questions situation, we’ve decided to approve a large number of them. The remaining ones, are still undergoing the users’ approval process. We invite you to verify which questions were approved from your profile. Have a great day!
-
Hello guys! We appreciate you reaching out. We would like to let you know, your questions have been verified. Those that were approved, are already available in the game. We appreciate your contribution, which is fundamental for our game to continue growing. We wish you have a great day!
-
Hello Victoria. We appreciate you reaching out. We will be sending your comments to the corresponding team for the to verify the rejected questions in order to understand the reason they are still hanging there. On another note, the 2 questions you still had pending have already been approved. We appreciate your cooperation. Have a wonderful day!
Vous devez vous connecter pour laisser un commentaire.
Commentaires
102 commentaires