What can I do if I come across a question that has an error?

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49 commentaires

  • Ecmatheny

    I don’t know how to send you question reports. The questions disappear too fast to take a screen shot and what is the email address? You need to make feedback easier and more complete than just thumbs up or diwn

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  • Ecmatheny

    Incorrect answer. In sports. Regular game. Who won the 1963 super bowl. Answer should have been Bears. Answer was no one.

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  • Ecmatheny

    I found the tiny link on the regular questions page where you report a question.  However if you miss a question and take the 1000 coin second chance you can  no longer report the incorrect question.  Is this forum also a way to report questions?  If so, no one but myself seems to be using it.  I will use the link when I can.  Please reply so I know someone is reading this string.  Thanks.

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  • etermax

    Hi Ecmatheny! We want to inform you that you can report wrong questions after answering them in Classic Games, selecting "Report question". Unfortunately, the game doesn't offer the possibility to report wrong questions in other game modes, so we invite you to post those questions here so we can analyze them and take the corresponding measures. Thanks for taking the time to write to us!

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  • Victoria Tarrani

    On the 1963 Super Bowl question the correct answer is no one because the first Super Bowl was in 1967. 

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  • etermax
    Hi, Victoria! Thank you for reporting this question. Keep in mind that in order to find the question at the Factory and improve it, we need a screenshot in which we can see it whole. We hope you understand! We look forward to hearing from you! 
     
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  • Ecmatheny

    1963 NFL Championship winner was the Bears. Trick question Better question would have been what year was the first football championship game called the Superbowl

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  • Ecmatheny

    Question about popcorn being invented was very inaccurate. It was discovered 4000 years ago by Mexican Indians. Not in a US state.

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  • Ecmatheny

    In survival mode there was a question about dean Martin’s real name. It gave the wrong answer as correct. It said Sinatra was his real name and it should have been Dino Crocetti. I checked online.

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  • Katy Pola

    This forum won’t allow users to post screenshots (or any pictures). Is there another way we’re supposed to be sending the screenshots to the support team?

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  • Victoria Tarrani

    Katy, send the screen shots to support@triviacrack.com

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  • Henry Martin

    This game has been horrifying recently. There needs to be better supervision of the questions put in the game. I have gotten questions that have had 2 of the exact same correct answers and only one is “correct” (ex. two answers said 50 Miles and I clicked the wrong one and lost my turn). Others are just simply wrong! In the math section a question stated 6+6=9+___ like any person who has ever done math, I selected 3 but the answer was apparently 0!! Whoever submitted this clearly was intentionally messing with the players, but to whomever approved this question: what on earth were you thinking??? Seriously, please review the questions before assuming they are reasonable.

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  • Victoria Tarrani

    I always report the questions. Sometimes I put a note saying what is wrong, but others I just check wrong answer, grammar and spelling, or whatever. I don’t actually know what happens at trivia offices. Before I submit the report of a bad question, I check to be sure I am correct. 
    On your math question, Henry, I’d be furious to get that one! 
    do you rate questions? I’ve rated over 3000, but there must be millions. Some are good, but others are duplicated, wrong or don’t make sense. 

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  • Henry Martin

    I’ve rated about 100 today. Love it!

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  • Victoria Tarrani

    Excellent! I hope others will take advantage of the opportunity to determine the questions that are in the games.

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  • Cassidy McCullough

    I came across a wrong answer in TriviaTopics, in the Grey’s Anatomy topic. I have a screenshot where should I submit it?

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  • Vinnie Quintero

    Wrong answer in Trivia Topics, special category NBA. Carmelo Anthony never played for the Warriors. The accepted answer is Marcus Camby, which is correct, but so is Carmelo Anthony.

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  • Gordon Shumway

    If I come across it will screenshot it. But...Eisenhower was NOT born in Kansas. He was RAISED in Kansas. Born in Texas.

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  • Lisabeth Iglesias

    Hi. I came across a question in Triviatopics, under Chinese New Year. I was unable to take a screenshot, since the you highlighted was incorrect and went into an ad.
    The question was:
    What Continent is China located on?
    I chose Asia.
    You highlighted EUROPE as the correct answer.
    That is incorrect.

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  • Emma Curtiss

    I agree with Lisabeth. I have answered this question twice now and both times it has been marked wrong and said that China is on the European continent. It has always been in Asia and my daughter and I looked it up and the answer is Asia not Europe! Please fix it!!

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  • Jamie Thomas

    Wrong answer in Triviatopics for science section. The question was:
    “Who wrote the 3 laws of motion?”
    Correct answer should’ve been “Newton” However the answer that was computed to be correct was some foreign name. Of course an ad popped up immediately so I was unable to get a screen shot. 

    Side note: can we have time to see the right answer, maybe a couple of seconds after getting an answer wrong instead of flashing an ad IMMEDIATELY after.

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  • Victoria Tarrani

    Questions with wrong answers need to be addressed and not just left until you get a screen shot of it. We can’t all take a screen shot because of timing, especially in game modes that don’t have a review the question option. Surely you have a search the database option at Etermax? If not, it would aid your staff and should be considered.  For now, you should add the option of reviewing the question so that people can get you a screen shot. 

    i e sent questions back through the game report question option with enough information about why it was wrong, but then has the same question twice more. 

    I have the ad-free version of trivia crack, but even this mode doesn't allow enough time for a screen shot. 

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  • Ginger Hunt

    Victoria-2 things. There were NO instructions concerning forum but guess what I figured out? On the upper right hand side of our posts there are 3 symbols. First a heart for others to click on if they agree with you, under that a number which shows how many people figured that out and pressed on the heart and third under that, a little teeny cymbal I thought was a sun but no, I guess it represents "settings" maybe, but in any case, when you press on it, you are given the choice to edit or delete your post any ole time you want!
    Second, I tried to start a game with your name but it couldn't find you. Luckily your picture is here so I didn't have to play dozens of games with people I don't know to figure out it couldn't find you. I believe I'm under Gin Hunt but if that doesn't work, try Ginger. I'd love to play with someone I feel I'm getting to know and certainly share a lot of the same feelings & opinions. Smile😉😊😊

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  • etermax

    Hello everyone! We appreciate you sharing your comments with us. First off, we would like to let you know we have a team which is constantly working thoroughly in order to make improvements and add filters into the Question Factory. This will improve the quality of the questions that are suggested and approved into the game by our users, which also includes those that are translated. On the other hand, replying to the comment submitted by Ginger, we inform you that our Official Forum has an article called “Forum Overview” where you will be able to read and understand on the features you will find here. You can find this article on the main page, right under the Forum’s banner or by pressing here. We apologize for any inconveniences caused. Have a great day!

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  • Victoria Tarrani

    I think I got a game going with you, Ginger. I also figured out the heart. I click on it as I read, but if I have clicked it Reduces the total by one. I didn’t know that before. 

    I absolutely miss the communications they took away.  

     

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  • Kaia Valentine

    In TriviaTopic, “What is it” category, there’s a question about capital cities. I got a question about “Denver.” As it is the capital of Colorado, I put capital coty. The answer was city; I assume because it’s not the US capital. That’s confusing though unless the question says Dever:USA or something.

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  • Deb Niemi

    Science- a question about the mirror effect caused by a liquid. It's reflection not refraction. Refraction would cause a distortion not a mirror image.

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  • Couldn't get a screenshot as it immediately went away. In the "What is?" Triviatopics category, which has all the same answers so I'm not sure how a screenshot would help anyways, It asked "What is America". I said it was a country, it told me it was a continent.

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  • Ashlea Elaine Marcha

    On the game mode trivia topics, subject: What Is It? I came across two errors, one previously stated.

    The first question asked what is Australia?
    The answer I provided = continent
    The answer it provided = a country
    Real answer = both a continent and a country

    Second question was “what is America?”
    Answer I provided: Country
    Answer it provided: Continent
    Real answer: both really, but if we’re being technical, America is two separate continents separated by the Panama Canal: North America and South America. When someone says “I’m going to America!” They aren’t referring to Canada or Mexico or Brazil, etc. linguistic context leads us to know they mean “The United States of America”

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  • Marta Sanz González

    En Supervivencia, preguntan cuáles son municipios de Madrid. Las respuestas cuentan Aravaca como municipio, sin embargo es un barrio de Madrid.

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