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All my games are gone. I can’t play at all. Help please.

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12 commentaires

  • Oakenshield

    same, it happened after an update for me. The game interface seems bugged too. Also beach league is gone from the events.

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  • Lloyd

    Same here. Looks like Etermax was trying to add something tricky and fcked up again. Bravo. Prolly trying to steal all your credits, lives and free answers.

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  • etermax

    Hello, Jennifer Velasquez, Oakenshield, Kylie Saurage Harrelson, Linda Weible! Thank you for reporting this situation here, we apologize for the delay in our response. We're very sorry about this happening and affecting your experience with the application. During the last few days, Trivia Crack presented inconsistencies that directly impacted the progress of user accounts. This caused diverse irregularities in item balances, games history, and statistics, among others. The service is currently restored, so you should have recovered your original progress and item balance. Beyond that, there could still be problems related to server crashes. In the event that you continue to see irregularities in your account, please let us know, specifying the errors that you notice in your profile. That way, we can continue investigating the problem to be able to solve it definitively. From the entire Trivia Crack team, we deeply apologize for any inconvenience this may have caused. Have a great day!

     

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  • Kylie Saurage Harrelson

    Same! All my games are gone. The bar for the games isn’t even there. I had over 100 lives and they are also gone. :(

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  • Piccolo Master

    I'm joining those whose games are gone. I can't even start a new one.

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  • Darlene Difford

    Same with me!!! All are gone…

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  • Jeanine Adams

    Same. My diamond progress. My games. My missions. All gone.

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  • Kylie Saurage Harrelson

    They’re back now! Whew!

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  • Linda Weible

    Same here. All games and lives are gone. I just checked and still missing

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  • Lloyd

    Games are gone again. Plus the  game is locking up after I win numerous characters or answer more than 12 answers correctly in  a row. What in the hell is going on here? It's like Etermax tries to stop you from achieving your daily goals and prizes. This needs to stop. Get rid of some of the fcked up ads and offers and just let people play the game. Another disturbing trend i am seeing is the the first question in a category is almost impossibly difficult, but if you use a  credit or watch the video for a second chance, the second question is less than elementary. This is fraudulent. Please end this practice. 

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  • Lloyd

    This has already cost me over an hour of game play, so I would suggest to Etermax, you compensate each player something to make up for points lost during the outage. I am now down to 2 hours left of my 100% points booster. If you cannot extend this, then please refund my purchase price for Premium Mission rewards. This happening too often now and it seems like another play to bilk players out of money. 

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  • Lloyd

    Meanwhile the clock keeps ticking and you can make purchases, but not play your games, get rewards earned or start new games because lives have gone missing. This is either extremely clever, or a serious malfunction within the game that needs to be fixed once and for all. If people cannot play, please stop the countdown on achievements and rewards. It appears very shady. 

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