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Game repeatedly shutting down

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9 commentaires

  • Lynda

    Same problems for Treasure Mine and Survivor.

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  • etermax

    Hello, Linda Weible and Lynda! Thank you for taking the time to report this issue with the game freezing and crashing. We will look into these cases and let our developers know so they can work to fix the issue as soon as possible. Our apologies for any inconvenience this may have caused you. We appreciate your continued patience on the matter. Have a wonderful day!

     

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  • Lloyd

    Too many ads and crap. Just buy something and that should fix it. 

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  • Linda Weible

    The game is shutting down, yet again. It did it right in the middle of trivia topics. It’s also doing it between games. 

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  • etermax

    Hello, again Linda Weible! Thank you for your comment. We're truly sorry to hear that the issues in the Triviatopics game mode persist. We'd like to let you know that the situation has been correctly reported to our Developers team so that they may take the corresponding measures to resolve it shortly. Again, we sincerely apologize for the inconvenience this may have caused you. Thank you for your patience and understanding. Have a wonderful day!

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  • Linda Weible

    Ok, it’s fixed for a few days and then it starts shutting down again. During trivia topics, after survival, after games. Why can’t a fix be permanent for this?  It’s highly annoying. The commercials sure work fine, though. 

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  • Lloyd

    Yep, Linda. Imagine that. Ads and videos always seem to work and never freeze or fail to play. Doncha love it when you're in the midst of a big win, say in Survival mode, and all of a sudden time expires on you before the clock even started? The secret is, just buy more free answers and credits and you wont have to worry about missing turns. Sadly, Etermax fails to see they are bordering on possible legal action over this, but so be it. This being said, there are many other areas in which this game needs to be corrected. Get the wrong player upset at the wrong time and this could get messy, in a legal way.  

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  • etermax

    Hello, Linda Weible! Thank you for reporting the persistence of the issue with Triviatopics freezing and crashing. We should inform you that our developers are still working to find a solution to the problem, as soon as possible. We understand the inconvenience this may have caused and apologize for the delay. Any news we have in this regard will be communicated to you. We apologize again for any inconvenience. Thank you for your continued patience. Have a great day!

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  • etermax

    Hello, Lloyd, we also appreciate you reporting this situation in Survival mode with the timer being cut short. Firstly, we'd like to apologize for any trouble this may have caused you in the game. We've contacted you via email in order to obtain more information about the issue presented so we can look into it and find a solution. We thank you in advance and look forward to your response. Have a nice day!

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