errors loading

Stakesd

• 4 mai 2021 11:44

Hi TriviaCrack is not loading today, I tried uninstalling it and reinstalling it but it now errors out when trying to log in. Anyone else having issues? Any help would be greatly appreciated.

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  etermax

  • 4 mai 2021 19:50

  Hello Stakesd! Thank you for your post! We want to let you know that we have been doing maintenance work in the game which is why you may have found irregularities in your account. Due to an issue presented in the game’s login, it’s possible that a new account was created by mistake. You will be able to retrieve your original account to continue enjoying the game. To do so, you must access Menu > Settings > Log Out. Then log back in with the email address and password information used to create the original account and this way, your progress will be back on track. We sincerely apologize for any inconvenience this may have caused. If you have any other questions, please let us know. Have a wonderful day!

   

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  Stakesd

  • 4 mai 2021 20:30

  Thanks Etermax, you did warn us of the maintenance and that was the error I encountered. All is well now and I'm back playing again!

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  etermax

  • 10 mai 2021 22:04

  Hello Stakesd! Thank you for your comment. We´re happy to hear you´re able to enjoy the application again. We remain at your disposal for any other question or situation that may arise. Have a wonderful day! 

   

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