Lost my account with new iPhone purchase


1 commentaire

  • etermax

    Hello Tamara Fuchs! Thank you for reporting this situation here. Please bear in mind it is very likely that when signing into the application in the new device you may have entered a different ID or email address, creating, therefore, a new account. We will be reaching out to you through email in order to help you have this solved shortly. We apologize for all inconvenience this may have caused you. We wish you have a wonderful day!

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