I have answered you for the 3rd time...
You have not "solved" anything! You still owe me for the 2 promo packs you charged me for and did not deliver.
Here's an idea...pick up a phone and call me...+1 713 545 2252
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Hello Clcrai! Thank you so much for posting about your concerns here, we appreciate your participation. We would like to apologize for the inconvenience caused regarding this purchase that wasn´t credited properly into your account. We have reached out to you through email in order to have this solved as soon as possible. We will be awaiting your response. We wish you have a wonderful day!
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I responded to your email 2 days ago and have provided you screen shots of the purchases (in now 4 previous follow-up emails to your company) that were not transferred to my account....what more can I do. I think that you are under the belief that I will not delete the app and then tell potential customers about your lack of customer service - that would be a mistake on your part...you have until the end of day tomorrow.
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Hello Clcrai! Thank you so much for your comment, we have just sent a reply through email to provide the needed assistance. Thank you for your time, have a great day!
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