The Ocean Special is coming

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4 comentarios

  • BroadStBullyBabe

    Surprise. Another glitch with TriviaCrack. So the new Ocean Special will reward you if you win the Survival game after 4 or more questions. I won 2 Survival games with more than 4 questions. Got credit for the 1st one but not the 2nd.
    I know, I know. I shouldn't be shocked that TriviaCrack has issues with every game.

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  • etermax

    Hello BroadStBullyBabe! Thank you so much for letting us know about this situation. We have gone into our Database to check the Events that took place within your account. We were able to find that you did indeed unlock the Arctic Ocean, by winning with 4 correct answers. Bear in mind in order to unlock the next Ocean, The Atlantic Ocean, you will need to obtain 6 correct answers. We apologize for all inconvenience this may have caused you. We wish you have a wonderful day!

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  • BroadStBullyBabe

    Thank you for looking into this & correcting the situation. However, did you look into the database for my account ONLY? Or did you look to see WHY it wasn't calculated correctly in the first place & fix that? We shouldn't have to monitor our scores, wins & awards. I shouldn't have to keep track of everything to make sure it is correct. If that's the case, then you owe us all paychecks. Your system shouldn't have so many glitches. And as I've said many, many times before, please fix the basics of the game before you work on anything new. I could truly do without the glitchy new events like this, if it meant that the game would work properly at its core. Thanks.

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  • etermax

    Hello BroadStBullyBabe! Thank you so much for your prompt response. Bear in mind, just as we have looked into why the scores weren´t calculated correctly, we have looked into your account, particularly to be able to understand why you were not awarded the second time. We understand the input you are providing on this matter, and we genuinely appreciate it. We have created this Forum for our users to express freely, as we are also able to continue improving thanks to the constant feedback we receive from our users. We will take your comments into account to make the improvements you would appreciate to see within the application. We apologize to you for all inconvenience this may have caused you. Have a wonderful day!

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