Triviatopics Categories

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17 comentarios

  • etermax

    Hello Alex! Thank you so much for posting your concerns here! We appreciate you taking the time to share your thoughts on the Triviatopics categories with us. Our users opinions are very important to us, therefore, we will be reporting your comments to the corresponding team, for them to take into account for upcoming game updates. We apologize for any inconveniences this may have caused you. Thank you for your feedback! We wish you have a wonderful day!

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  • @ablheath

    I don’t even play that game because of the categories they have. I don’t know enough about them to answer the questions correctly 🤷🏻‍♀️

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  • Monroefan

    Thanks for the thoughtful response, Etermax! I'll be looking forward to seeing what new categories come out!

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  • Monroefan

    The categories have updated a couple of times, and I really appreciate it. I love the special topics - just wish they would refresh more often!

    Categories I would love to see:
    -How I Met Your Mother
    -Mad Men
    -TV Medical Shows
    -The Olympics (general)
    -TV/Movie Reboots
    -Summer Camp (questions a/b movies set in summertime and/or summer camps)

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  • etermax

    Hello Monroefan! Thank you so much for your comments! The Triviatopics Categories have indeed updated a few times. Nevertheless, we appreciate your listing the categories you would like to see. We continue to work to report all feedback received here, we will be reporting your suggestions. We truly appreciate it. Have a great day, Alex!

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  • Victor Bentivoglio Ferraz

    I’d like to have at least those! My girlfriend has and I don’t. It’s so frustrating. I just have the six most common ones. How do I get new ones?

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  • @ablheath

    You need to check to see if you & your girlfriend have the same game version. If you don’t have automatic updates, yours might be an old one. Another thing you can try is to delete your TC app & then download it again. Good luck!

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  • Victor Bentivoglio Ferraz

    Thank you for answering, Audrey. She has the same version that I do. I just checked. My phone is also newer than hers. I have already deleted once my TC, but I may do it again soon, at least to try.
    We’ve been actually believing that has something to do with “merit”. She plays Trivia Topics more than I do, though I’ve been playing longer than she has. We’ve also been thinking that it has something to do with completing the Trivia Topics three times in a week, so you can open new categories. I don’t know. I just know I find unfair that I don’t have it.

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  • @ablheath

    I can tell you that it has nothing to do with merit or playing Trivia Topics. It’s my least favorite game & I try a couple of categories every 2 weeks or so to see if it’s gotten any better, but it never has so I hardly play at all & I still have the 6 new topics. I’m sure Etermax can hook you up. Sorry I couldn’t help

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  • Victor Bentivoglio Ferraz

    Not at all, Audrey! Thank you for all your help! I hope they fix this for me!
    Thank you again.

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  • etermax

    Hello Victor Bentivoglio Ferraz! Thank you so much for posting about your concerns here! We want to let you know the Triviatopics categories aren´t available based upon merit, they are updated randomly for all users, for this reason you may see a category that your girlfriend does not have and vicecersa. Nevertheless, we appreciate you reporting this matter, we will look into this situation and try to solve this as soon as possible. On another note, this week, we will be launching two new specials with extra rewards, please check on your news section to access these. We sincerely apologize for all inconveniences this may have caused you. We wish you have a wonderful day!

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  • Victor Bentivoglio Ferraz

    Hello, Etermax, I appreciate the feedback, though it doesn’t help me. I understand it is random, but I’m almost a senior on this game, since I’ve been playing almost since it’s launched and she’s been playing for 3 months now and already has all the categories. Doesn’t it seem wrong? I only have the 6 basic ones.
    Besides that, she had last week a “Chocolate” something on the game, which again I didn’t. It only makes me less willing to keep on playing, it’s what I mean.
    Anyway, thank you for answering.

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  • @ablheath

    Hi Victor, it’s me again. I don’t think that they understood that you’re not getting any of the new categories. After the chocolate one, we have a French fry one & an emoji is supposed to start on Thursday. You aren’t getting any of these, right? If I were you, I would put in a request via support, then submit your request that way. You may have already done this, but just in case.
    What a mess!

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  • etermax

    Hello Victor Bentivoglio Ferraz & @ablheath, thank you for your comments. Victor, in order to look further into this situation, we have reached out to you through email. We will be awaiting your response. We sincerely apologize for all inconveniences this may have caused you. We wish you have a great day!

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  • Victor Bentivoglio Ferraz

    Audrey, thank you once again!
    Etermax, it seems I won’t be able to get new categories after all. It’s been more than one week. My girlfriend just got a new Trivia Topics category and I still have only the basics. This is ridiculous. You sent me an email telling me it was a bug and more people were affected, but you’re still not able to resolve this issue though you’re able to create new categories to others. Makes no sense. I’m letting you know I’ll stop playing this game, which I know means nothing to you all, but that’s how irritated I am with the lack of attention and attitude displayed by you.

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  • Rosa Bozo

    Porque mi juego de Triviatopics se cambió al idioma inglés, cuando mi juego es en español !! Igual survival yo quiero mis juegos en mi idioma !’gracias

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  • etermax

    ¡Hola Rosa Bozo! Muchas gracias por tu comentario. Para intentar resolver el problema te recomendamos que inicies una nueva partida en la modalidad de juego clásica. Al hacerlo, selecciona el lenguaje de preferencia en el extremo superior derecho de tu pantalla. La información se guardará para el resto de las modalidades de juego. Por cualquier otra duda o consulta permanecemos a tu disposición. ¡Te deseamos que tengas un excelente día!

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