Are you having issues with Survival Mode?

Comentarios

49 comentarios

  • Rebecca England

    Ridiculous! That’s not a solution, that’s an excuse! There are many real time games out there that don’t have these issues. Maybe you need to get a dedicated server just for the Survival game?

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  • Victoria Tarrani

    Error code 4210 is a telecommunications code that occurs when there is an interruption in the signal, it is especially prevalent in real time access. contact your ISP and request they check your router signal.

    I didn’t have any problems with the error before my iOS was updated, then I couldn’t even play a single round of survival. I also began getting slow or lost connection messages in my other apps.  We run the streaming video services and telephone through our router as well as internet. On phone calls or FaceTime there would be flickering and static. Finally the internet completely dropped everything in the house. That was the point we could get our service provider involved. They were able to test our port and reset it without coming out to the house. I haven’t had the error code since, though once survival dropped me in a round. 

    I hope this helps you. 

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  • Kym Godwin

    Sometimes the Survival game shows as an option and then it disappears? It can happen within minutes when there is still plenty of time for a game. I have full service so it isn’t a connectivity issue and my regular games are still there. What is causing this please?

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  • Victoria Tarrani

    It would help them resolve if you include your operating system and device, also the versions of iOS and application. I have seen the survival option as a game format appear and disappear, but it was so fast I didn’t get information about it. When I exit the game and return the option is available.  I know they check these boards and The added information will help.  

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  • Jean Collins

    Mines disappeared completely?

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  • etermax

    Hi Kym Godwin! Thanks for sharing your situation with us. We want you to know that this post is related to other type of error, in which the game is interrupted by a pop up sign.
    If possible, please contact our Support Team and provide more details, so we can help you. We apologize for any inconveniences this may have caused. Have a great day!

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  • Chuck Larson

    So what are we to do when this error occurs when we are only 2 or 3 left when the error occurs? We get no points, not even for the progress we made, not to mention the possibility we would have won? And worst of all, sometimes you lose the turn altogether!

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  • Victoria Tarrani

    I agree, Chuck. I get very upset that not only did I get dropped, but I don’t get the opportunity back. You get five chances every two hours, and we should get the dropped one added back to our chances.  Also, when we get booted, then that should be acknowledged by points awarded. If for nothing but the absolute frustration we’ve just experienced. 

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  • Kevin Hagemann

    I get frustrated with the wrong answers, poor spelling, right answer for one question then reword the question and it is a different answer. 

    Now I have over one million coins and should be able to use them for Survival purposes. Either that or quit letting people buy right answers and extra games with real money. Not fair. 

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  • Chuck Larson

    It happened to me AGAIN. There were two of us left, approximately Round 10. Then I got the dreaded 4210 error code popup. Lost the points I would have received and lost the turn. Btw, I have a very stable inernet connection, play other live game formats in different games, and Survival Mode is the only place this happens.

    Survival Mode is the best format in the game, imho. But these errors are so frustrating, I’m having a hard time convincing myself to even open Trivia Crack. At least you finally offered a place to vent. You really need to develop a system for compensating players when this happens. In this i stance, I was guaranteed 150 points, with a 50/50 shot at 500. But even worse is losing the turn altogether. I really enjoy playing the game when it works properly. But at this point, Survival Mode should still be in Beta if it’s not going to perform.

    I have screenshots, but I dont think I need to add them on this pist. You undoubtedly know what the situation is. But I have them, if it would help. 

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  • Joanne Crecco-Davis

    . If this problem is not fixed from you end maybe we should not buy anything else as we get typed out of turns and conquests 

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  • etermax

    Hello friends! Thank you for telling us about the issues with the Survival Mode. It’s important for us to know your opinion on this subject. We are still working to fix the feature as soon as possible. We understand every situation can be different, and that’s why we invite you to get in touch with us via email so that we can analyze every issue. Have a great day!

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  • Chuck Larson

    Replying to Etermax

    I would be happy to email you so you can analyze every issue, per your last post. Please advise the address which we should contact, and if you need specific information such as our OS, update, screenshots, etc. Will you be making any adjustments to points or turns or anything based on our submissions?

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  • etermax

    Hi Chuck! We are sorry for not giving you the contact link earlier, to access to it, click here. Add all the info you consider relevant for us to fully understand the situation so we are able to help you (Operating System, game version, screenshots, etc.). We look forward to your comments!

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  • Seabird12

    It's not my internet connection that's the problem. I have all my bars for wifi connection when this happens and it's happened several times over the last couple of months. I've even tested it to have the wifi off and have had the exact same thing happen when having only data on. You need to fix this problem and at the very least you shouldn't take away the turn when this happens. We only get 5 chances every two hours to play survival and it's not fair when we lose the chance because the game has bug issues that need to be fixed.

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  • Shannon Harsch

    I'm getting an error code 4301 after updating the application and it won't let me play at all. It wasn't an issue before the update.

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  • Kevin Hagemann

    Come on Etermax, either shut down  Survival or fix the the errors .I can't play at all. 

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  • timmers91

    Woo-hoo...I got a brand NEW Survival issue that began today! {sarcasm is absolutely with intent} When I click on the Survival button the players populate fine. But when I click on the Play Now button I get sent back to the Trivia Crack main page. Guess I shouldn't be all that surprised a new bug has surfaced.

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  • Victoria Tarrani

    Timmers91, what is your revision number? I’m using 3.44.0. On IOS 13.2. What device are you using? 
    it’s frustrating to be booted out of the game. As  they removed the challenger option, and before I updated, I’d get booted out if I tried to start a new challenge, but I could still play the existing ones. That’s when I discovered it was being removed. 

    have you seen the new message that says you can take a chance to double your points and how many pink tickets you have or it takes (it’s not clear) ? I started getting that today. All with no information about what it means, costs or does. 

    I have no solutions or suggestions here. Just frustrating info.  

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  • John W Shreve

    I just scored over 15000 points in Survival, but received only one right answer instead of three.  This has happened before as well.
    Where are my Right Answers?

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  • Ronnie Muro

    Seems to be worse than ever. Two nights in a row that I couldn’t complete even 1 round without getting the error. This is really sad. If you know enough to send the error message why not update the scores or add the try back in? Or FIX the problem.

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  • etermax

    Hi, all! First, we would like to thank you for reporting your issued. We are truly sorry for the issue regarding the Survival Mode, we are hard at work to fix it ASAP. We’d like to invite you to get in touch with us through our support center in order to address every particular case. Have a great day!

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  • Boombalatty

    It's still buggin'. If you can't fix the connection issues, can't you at least tweak the game so people don't lose their attempts due to this connection error? I'm sure people who have made in-game purchases are even angrier when they lose all their games and attempts due to this error. 

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  • Don Shannon

    This is OUTRAGEOUS!   Apparently an issue for MONTHS AND MONTHS and you STILL haven't fixed it.  Well today I got SUCKERED into paying $4.99 TWICE to keep active as I saw my FIRST CHANCE to WIN VAPORIZE under "Error 4210"... Do you know how FRUSTRATING THAT IS?  I'm winning a game and just as I get to the last player to eliminate "Error 4210" and I LOSE my points, LOSE the game, and LOSE my attempt.... THAT SUCKS!  How about you just refund me the money you were only TOO willing to take, then totally screwed me out of virtually EVERY attempt with that stupid "Error" message!  The very LEAST you could do is to preserve the player's attempts... this is legalized robbery and if I can't get satisfaction, I will see that a LOT of people find out what a ripoff this game is.  I'm sorry... I've played TC for years, enduring the WRONG answers and horribly misspelled words... but once you take my money and screw me out of a hard won battle... I've just about reached my limit. There was NEVER anything wrong with MY CONNECTION!!! It's YOUR MESS UP! Now what do you intend to do about it? 

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  • David Wallis

    I am getting cut off in Survival mode almost constantly, in fact, my last round I was cut off in each and EVERY round. I have an excellent WiFi connection here at home and at the office so I know the issue is not on my end. Why has this issue continued to be a problem and not fixed?

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  • Don Shannon

    Okay, no more Mr. nice guy.  I just WON a tournament... 1st place as the screen shot shows... and I wound up collecting NOTHING... ZIP... ZERO.... NADA...  after all that fighting to get there.  I WANT MY COINS, ANSWERS, and TICKETS... you SHOULD be able to handle THAT MUCH, right?   

    Please contact whomever you must.. but I really demand satisfaction! It's outrageous that a game so POORLY put together (spelling AND questions often WRONG -- They called "Palermo" (which is a city) an ISLAND off the coast of Italy-- can't get the proper distribution of prizes right.  PLEASE see to it that this is rectified! -- Thank You!  

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  • Don Shannon

    Enjoy my 'rewards' .. WHAT rewards??? I got NOTHING! 

     

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  • Tamika Simmons Shipman

    I played Survivor for 2 days straight. I tried to claim my bronze rewards and got nothing!

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  • Don Shannon

    This is happening a LOT, and evidently, from all I'm seeing here... Etermax is perfectly content to ignore all these posts and do nothing to rectify a LOT of injustices here. 


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  • John W Shreve

    Why bother playing Survivor?  I get coins and that's it.
    Time to move to JetPunk and Sporcle for a bit.

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