new Video version of Daily Question

Gobernadora

• 21 de marzo de 2023 16:22

I wish there were an option to do the regular Daily Question instead of the new video version. For me, they take too long and often I can't use my phone with sound on. Customer service said it can’t be changed/optioned at this time. It’s too bad, it was a big part of how I played.

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  Lloyd

  • 21 de marzo de 2023 21:26

  I feel the same way, plus our missions have disappeared. 

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  etermax

  • 22 de marzo de 2023 21:07

  Hello, Gobernadora and Lloyd! Thank you both for your comments on the new Daily Question Video format. We will take them into account for future updates of the game. We appreciate and value your feedback as it helps us improve the platform and service that we offer our users. As for the issue with Missions, we're happy to report that it has been solved! You should be able to find this game mode in the Events tab normally. Please let us know if you need further assistance with this case. We're sorry about any inconvenience. We wish you both an excellent day! 

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  Jamesdsanders

  • 23 de marzo de 2023 16:52

  I HATE this new video daily question. I need to be able to play this game with absolute silence. I’m sure many others do, as well. What in the world are you thinking, not giving an option to mute the sound? That’s just amateur.

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  etermax

  • 24 de marzo de 2023 15:36

  Hi, Jamesdsanders! We're grateful for your feedback about the new Daily Question Video and we're sorry to hear you feel that way. Our purpose is to provide a fun experience through our games, and we value any and all comments from our users that help us reach that goal. We'll consider your suggestions for future updates of this feature. We hope you have a great day! 

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  Chip Pombrio

  • 29 de marzo de 2023 18:16

  Please provide an “opt out” of Daily Video Questions.  Very slow and irritating.  Not fun.  

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  etermax

  • 30 de marzo de 2023 22:44

  Hello, Chip Pombrio! Thank you for your comment and for taking the time to let us know of the way you feel regarding the new video Daily Question. We're sorry to hear that you have this opinion. Nevertheless, please bear in mind that your thoughts are very important to us, in order to continue improving the experience we provide. For this reason, we will consider adding the option to opt out of this feature in future game updates. Thank you for your patience and understanding, we apologize for any inconvenience this may have caused you. Have a lovely day!

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  Ginger Hunt

  • 2 de abril de 2023 03:29

  I totally agree. The missions ate fun and motivating me to play more....the new videos take too long, are not always clear and take all the fun out of the daily question.

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  etermax

  • 4 de abril de 2023 20:49

  Hi, Ginger Hunt, thanks for adding your feedback to this post. We're sorry you feel this way about the new Daily Question format. We'll keep your comments in mind for future updates of this feature. Have a great day! 

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