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  1. Support Center
  2. Troubleshooting
  3. Purchases Issues

Purchases Issues

  • What do I do if I have a problem with a purchase? (iOS)
  • How to request a password or authentication to make purchases? (iOS)
  • How to request a password or authentication to make purchases? (Android)
  • How do I change my payment information on Android?
  • How do I change my payment information on iOS?
  • How do I access my purchase history? (iOS)
  • How do I access my purchase history? (Android)
  • What payment methods can I use to make in-game purchases?
  • I purchased “Points Booster”, why aren’t my points increasing? 
  • What do I do if I have a problem with a purchase? (Android)
  • Why am I being asked to pay if I have already purchased the ad-free version?
  • How can I transfer the ad-free version's purchase to a new device?
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