Community Submit a request
Sign in
  1. Support Center
  2. Troubleshooting
  3. Frequent issues

Frequent issues

  • How do I update my game on iOS?
  • How do I update my game on Android?
  • What should I do if the game crashes or shuts down after displaying an ad? (iOS)
  • What should I do if the game crashes or shuts down after displaying an ad? (Android)
  • How can I take a screen recording? (iOS)
  • How can I take a screen recording? (Android)
  • How do I take a screenshot? (iOS)
  • Troubleshooting steps for iOS
  • Troubleshooting steps for Android
  • The application freezes or closes. What can I do? (iOS)
  • How to clear the cache and cookies? (iOS)
  • How to clear the cache and cookies? (Android)
  • How to force close the application on iOS?
  • How to force close the application on Android?
  • Having trouble to sign into the forum?
  • The application freezes or closes. What can I do? (Android)
  • How can I take a screenshot? (Android)
  • How do I update my game on Android?
  • Why didn't I receive my prize?
  • Why didn't I receive my coins if I won the classic game?
  • Why didn't my profile picture change in Trivia Crack if I already changed it on Facebook?
  • How to contact us
Español Français Italiano Nederlands Português Русский Türkçe

Terms of Service | Privacy Policy | ©2019 Etermax. All rights reserved.