Submit a request

Scoring

Comments

4 comments

  • etermax

    Hello Paul Rubin! Thank you for your post! We're very sorry for this situation and all inconvenience it may have caused you. Please bear in mind that, in order to analyze the account for irregularities, we will need you to provide a screenshot of the user's username. Anytime you suspect an unusual activity by a user of any of our games please let us know. Needless to say, the objective of the game is to learn and socialize with people from different parts of the world and we consider any type of behavior that eludes the main purpose of the game unacceptable. On the other hand, we should inform you that there are different elements that can be acquired in the Game Shop which help to advance quicker. It is possible to obtain a high score in a short period of time by using these elements, without resorting to unfair tactics. Thank you for your patience and understanding, have a great day!

    0
    Comment actions Permalink
  • Lloyd

    I ha this happen two weeks ago and almost lost my Genius ranking because it seems everyone in my league was well over 100K points in the first day. I can't imagine how this could happen, but it's wrong and needs to be addressed again. 

    0
    Comment actions Permalink
  • etermax

    Hello Lloyd! Thank you for your comment. We’re very sorry to hear you’ve also had a similar experience. If, at any time you believe any user may be resorting to suspicious practices as per the amount of points they are accumulating, don’t hesitate to reach out and report the corresponding user directly. This way, we will be able to analyze the account properly. We’d also like to clarify as we have in our previous comments that there are different elements (such as ranking point boosters, credits and right answers) which can be acquired in the Game’s Shop and help to move up the league quicker. It is possible to obtain a high score in a short period of time by using these elements, without resorting to unfair tactics. We hope you have a great start to your week!

    0
    Comment actions Permalink
  • daniel oceanic

    This is why Trivia Crack is so frustrating.  You can acquire a "genius rating" by buying it, not being good at trivia.  So what does the genius ranking even mean?  Your business model seems to work, so who am I to criticize, etermax.   You are making money so people can "move up the league quicker" leaving people like on this post who are actually good at answering questions behind.  

    1
    Comment actions Permalink

Please sign in to leave a comment.