No cookies

Ruth Sears

September 16, 2020 10:22

I played for 14 hours (off and on obviously) without being offered a cookie. How do I fix that?

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13 comments

Abacus61

September 16, 2020 12:33
It’s a con. Don’t feed the pet. Just ignore it.
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etermax

September 16, 2020 14:35
Hello Ruth Sears & Abacus61! Thank you for posting about this situation here. Ruth, we would like to let you know, we are currently aware of this problem as it is currently impacting several users. For this reason, our Developers team is already working on a solution. We´d still recommend for you to: - force close all applications, -hard boot your device, -uninstall and then reinstall the application. Bear in mind, by doing this you will not lose your information as your statistics are linked to your email address. We apologize for the inconvenience generated. We hope you have a great day!
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Abacus61

September 16, 2020 16:31
The pet is totally pointless and is designed for no reason other than generating activity and income. Everyone else just ignores it.
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Analia Viviana Goffi

September 18, 2020 02:57
Hola en dos días perdí dos mascotas. Las preguntas no entregan galletas por lo cual no se puede juntar la cantidad para alimentar a la mascota. No voy a instalar una tercera mascota
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etermax

September 18, 2020 14:23
¡Hola Analia Viviana Goffi! Muchas gracias por tu comentario. Te queremos informar que actualmente nos encontramos al tanto de este problema con las mascotas en el juego, por lo tanto, estamos trabajando con nuestro equipo de Desarrollo, para poder solucionarlo lo antes posible. Nos disculpamos por los inconvenientes ocasionados. ¡Esperamos que tengas un excelente día!
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Marcxel55

September 18, 2020 18:56
I'm having the same problem. Playing several games for more than 2 day's without a single cookie. I know it's about nothing (just a stupid animation) but it should work properly.
I'll try to uninstall an re-install Trivia crack to see if that solves the "problem".
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Marcxel55

September 18, 2020 19:42
Update: it worked to uninstall Trivia Crack and then re-install it again.

After that you can find the pet's cookies when you play the classic mode.
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Veronica Etchevarren

September 20, 2020 06:43
Estoy teniendo el mismo problema, hace días que no me da galletas y ya se me fue la mascota.
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Abacus61

September 20, 2020 12:44
You do realise the more you play that ridiculous addiction, the more cookies are required and the less you are offered? It’s not a coincidence. Cash will fix it. Or better still, ignore it like the rest of us.
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etermax

September 21, 2020 14:26
¡Hola Veronica Etchevarren! Muchas gracias por tu comentario, te queremos informar que hemos logrado localizar el problema exitosamente, por lo que, el mismo debería estar resuelto. Te invitamos que actualices la aplicación. Nos disculpamos por los inconvenientes ocasionados. ¡Te deseamos que tengas un excelente día!
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Iveet Díaz

September 23, 2020 12:24
Ya actualice la app y si da galletas, pero tarda demasiado en darlas, y es estresante aun que sea un juego, pero enoja el no poder jugar a gusto porque no aparecen galletas y te lleva horas para conseguir una.
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etermax

September 24, 2020 14:22
¡Hola Iveet Díaz! Muchas gracias por tu comentario y compartir tu experiencia aquí. Te queremos informar que seguimos trabajando para solucionar el problema completamente. Nos disculpamos por los inconvenientes ocasionados. Apreciamos tu devolución y la tendremos en cuenta para las futuras actualizaciones de la aplicación. ¡Te deseamos que tengas un excelente día!
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Melissa DeFlorian Andrews

January 10, 2021 12:42
Of course our pet might be pointless but it’s suppose to be added ‘fun’ for players to enjoy. I know, I know he’s pointless to have but it’s like so many other things-addictive! Lol
Regardless, seeing other comments about the cookies or lack of cookies, they need to fix it. Not come back with a general/generic response about looking in to it. There is an issue if you play 4-5 games back to back answering a ton of questions and never getting a cookie. How the hell are you suppose to ‘enjoy’ this added feature if you struggle to feed him. I’ve grown quite attached to Furby3! The 3 being how many I lost for having NO COOKIES! 😂
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