Freezing up again

Comments

4 comments

  • Carol Hess

    The same freezing up and losing my turn frequently occurs for me. I am considering giving up this game as a result. It is frustrating and  takes the fun out of playing a game. 

    0
    Comment actions Permalink
  • etermax

    Hello Carol Hess! Thank you so much for your comment. We appreciate you letting us know of this situation here! We will be reaching out to you through email in order to obtain further information to be able to have this solved as soon as possible. We sincerely apologize for all inconveniences this may have caused you. We wish you have a wonderful day!

    0
    Comment actions Permalink
  • Michelle Davin

    Load a game play get an answer wrong then get another chance to continue, get the question wrong select continue to reload the main page and nothing! Game continually freezes.

    If I close the app after losing a question and reload the game allows me to play again, but only to repeat play until a question is wrong select continue and freeze up!

    Play the Event games and exactly the same, get a question wrong and the game freezes.

    Tried deleting then downloading on 3 devices tablet, mobile and laptop all still freezing at the same point in the game. 

    Absolutely never going to add paid for bonuses in a game that is not playable.

    0
    Comment actions Permalink
  • etermax

    Hello Michelle Davin! Thank you for reporting this situation through this post. We have contacted you through email in order to receive further information on the matter so that we may analyze the problem and find a solution as soon as possible. We are very sorry for any inconvenience this may have caused. We look forward to your response! Have a great day!

    0
    Comment actions Permalink

Please sign in to leave a comment.