Submit a request

No Ranking Points Displayed when Turn is Won

Comments

6 comments

  • Lloyd

    I didn't think Etermax would answer or correct this. Folks, watch you lives and game wins. They won't tell you anymore when you reach 20 and are not displaying points after a win.

    0
    Comment actions Permalink
  • Lloyd

    Etermax, do you plan to correct this? Or is this applying to my user name only? I'd like to know because this has been going on for 3 days now and I have even uninstalled and reinstalled the app thinking it was an update issue. The next time I uninstall it, will be the last. 

    0
    Comment actions Permalink
  • etermax

    Hello, Lloyd! Thank you for your post and for reporting this situation with your ranking points, and boosters. We’re aware that the animation that should show your boosted points may not be displaying the correct amount, and are currently working to solve the situation as soon as possible. However, even if it isn’t shown on-screen, we have verified that the points are being boosted and added to the ranking properly. To verify this, we recommend checking your Ranking points before playing the next game. After that game, check your Ranking points again to make sure they were correctly added. As a possible work-around, you can try to close and re-open the application when this happens. We apologize for any trouble this situation may have caused you. We will work to solve the issue as soon as possible so that you can see your boosted points correctly. Thank you for your kind understanding. Have a great day!

    0
    Comment actions Permalink
  • Lloyd

    I have been doing all of that, since my current IQ is in the 160+ range. That was not difficult to figure out, but I am curious if this is happening on a worldwide platform, or only for certain players. Not that it Matters, anyway, but Please provide an ETA for this to be corrected. I see this happens not only in classic mode, but in Survival as well. You screwed it up, so you should be able to fix it as quickly. 

    0
    Comment actions Permalink
  • Lloyd

    I'm still waiting. Why the big delay? And why do I  keep getting game requests from people? I didnt ask them and send they them 5 or six at a time and I just reject them and send a message, but they don't seem to read them. I have the feeling these are bots trying to drain my lives. I am not falling for it. I will keep rejecting them so if this is some program you have cooked up, you can end it now. 

    0
    Comment actions Permalink
  • Lloyd

    Still waiting. Update please. Etermax had an answer for everything when it benefits them, so why not now?

    0
    Comment actions Permalink

Please sign in to leave a comment.