No points for feeding my pet

Comments

5 comments

  • etermax

    Hello Bart Larsen! Thank you for your post! We would like to let you know that your pet will indeed require to be fed with an increasing number of cookies as it levels up. Please keep in mind that if you do not feed your pet, it will eventually leave, causing you to lose all its progress. Nonetheless, you should be receiving your ranking points when feeding it. Therefore, we will analyze the situation and will be reaching out to you through email. We apologize for all inconvenience this may have caused you. We wish you have a wonderful day!

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  • Pat O'Connell

    I also haven’t received any points feeding my pet, since leveling up a few days ago.

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  • etermax

    Hello Pat O'Connell! Thank you for your comment. We´re currently aware of this issue and working to have it solved shortly. We sincerely apologize for all inconvenience this may have caused you. We wish you have a great weekend!

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  • Terrig64

    Stopped getting points after I leveled up last week. Help!

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  • etermax

    Hello Terrig64! Thank you for your comment. We're very sorry you're experiencing this situation with your pet's ranking points. We would like to let you know that we have detected an issue in the points' animation which is making it appear as though your points aren't being added to your ranking. Nevertheless, we have been able to confirm that you are receiving 1300 points each time you feed your pet. We're currently working to have this resolved as soon as possible, and apologize for all inconvenience this may have caused you. Have a great day! 

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