Internet Issue

Avery York

• January 16, 2023 22:47
• Edited

When I try to get new cards from the booths by using my gems, it says my internet is not connected and to try again later. I have tried to restart my phone and restart the app and it hasn’t worked all day.

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  Alex sousa

  • January 17, 2023 12:01

  Same problem here

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  etermax

  • January 19, 2023 19:57

  Hello Avery York & Alex sousa! Thank you for your post and comments, and for reporting this situation. We are very sorry about what is happening. In order to have this situation resolved, please try uninstalling and reinstalling the application. Bear in mind this will not cause you to lose your information as your account's statistics are linked to your email address. If the issues were to persist, don't hesitate to reach out again so that we may provide further assistance. We wish you both have a wonderful day!

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