Only white screen when claiming presents

Agnes Goslinga

• January 07, 2023 22:26

When I want to claim my presents level 1 till level 8 which I do every time I can, from today I get only a white screen on my phone with a X right above. Nothing happens. I can choose the X but it means I cannot claim my present and I must choose the same level again. What is wrong?

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  etermax

  • January 12, 2023 21:53

  Hello, Agnes Goslinga! Thanks for letting us know about this situation with your prize collection. We've contacted you via email in order to obtain more information about the feature you're referring to so that we can help you find a solution as soon as possible. We look forward to your response. Have a wonderful day!

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