Hello Ginger Hunt! Thank you for reporting this situation with your credits balance. We truly regret what happened. We would like to let you know we have added 600 credits back to your account as compensation. We will also analyze this matter and inform our developers in order to avoid any future problems and be able to detect any irregularities. Thank you for your patience and understanding. Have a wonderful day!
It just happened again! It took me some time to earn my tickets and have enough to do me some good. I had 980 but did use 120 to get another chance to answer a question-once and once only, I also used tickets to double 2 of my scores that were low and it was then that I noticed my tickets were down to 740 and I decided not to use any more. I've been playing off and on this afternoon as I pack for a trip and have been enjoying all the different games & challenges. I just picked my phone back up to play again when I looked and discovered I only had 60 tickets-740 had turned into 60! I cannot explain how disappointing it is after working hard to earn tickets then have them just dissapoear! I know every game has little gliches to be dealt with but losing almost all my hard earned tickets for no reason is no little glich. Please look into this! I look forward to your response.
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