The ads that allow us to provide our services for free are selected by external entities and do not represent our opinion or vision.
That is why we are constantly reviewing the ads within the game to keep the environment enjoyable and educational within the community. In case you see inappropriate advertising, we invite you to contact our Support Center here. In this way, we can analyze it to detect its origin and take the corresponding measures.
It is important that you include this information in the message:
- Screenshot of the ad.
- Approximate date and time you viewed it.
- Your location (city or state).
- Game mode in which you viewed the ad.
This information will be useful to us to be able to investigate the origin of the ad and remove it as soon as possible.
Keep in mind that you can remove some unwanted ads by pressing the "X" or the "info" button. The location of this button may change according to the ad displayed. By removing ads in this way you will be helping the network to personalize your experience and avoid the appearance of future ads not based on your interests.