At times, due to connection or server errors, you may not immediately get your prizes from game modes or cards placed on the board, or you may not be notified that they have been credited to your account.
When this occurs, we please follow these steps in order to fix it:
- Restart the device.
- Force stop the app and then open it back again.
If after carrying out these steps, the problem has not been solved, please contact us here.