If you have been misbehaving in the last few days, and you notice that you cannot access your account, it is possible that we have suspended your account due to the infractions committed during your stay in the game.
We invite you to contact us for more information on the suspension of your account. Depending on the severity of the infraction you have committed, we may consider reactivating your account. Please keep in mind that our goal is to maintain the game's friendly and social environment, and we are against any conduct or behavior that circumvents the main purposes of the application.
If you would like us to consider reactivating your account, please contact us directly here. We will consider all factors we deem relevant in reaching a decision.
While etermax is not obliged to reactivate accounts that have violated the Terms of Service, in cases where exceptions are made, we encourage the user to respect the integrity of their account by avoiding future warnings.